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Boston-based DraftKings hasn’t been having the greatest of luck lately. Today, it continued its string of stumbles.
Brief technical difficulties troubled DraftKings Casino. Plus, the online gambling operator says DraftKings Sportsbook and daily fantasy sports (DFS) are down.
At 1 p.m. Eastern, DraftKings Casino in Pennsylvania ran this message atop its site:
“We are currently experiencing technical difficulties on all platforms. We appreciate your patience and are working to resolve this as soon as possible.”
At 1:14 p.m., Stephen Miraglia – senior director of communications at DraftKings – told Online Poker Report:
“Everything should be back up and running.”
Indeed, the warning atop its Pennsylvania online casino has disappeared.
At 1:17 p.m., a company Twitter account said its sports betting and DFS offerings were working again.
DraftKings’ stock rose nearly 1% today, and the disruptions to service seem to have been too brief for investors to notice or care.
DraftKings told customers about the outage
At 12:48 p.m., DraftKings CX Team (@DK_Assist) tweeted:
“This is not a drill. We are aware that users are unable to access our Daily Fanasy and Sportsbook app and we are working on getting this fixed ASAP. Thanks for sticking with us here.”
At 1:17 p.m,, the account tweeted:
“This issue has now been resolved!”
Online gamblers replied with “thank you” and jokes about saving money not betting during that time. They also, perhaps only half-jokingly, requested free bets or account credit.
Below those messages sit tweets from @DK_Assist about routine maintenance hours before.
DraftKings encountered difficulties in Ontario, too
The online gambling operator that’s among the top three in the US was late to enter Ontario‘s expanded iGaming market. The province allowed private operators in beginning on April 4.
When DraftKings did launch a few days ago, it had issues. Those issues included asking Canadians for US Social Security numbers in order to register them for the online gambling platform. Users also initially had difficulties obtaining the app.
Miraglia reached out to Online Poker Report to clarify that these problems weren’t related to the DraftKings technology itself:
“We didn’t have tech issues in Ontario, though. Our apps just weren’t populated in the app stores. Customers were able to access them on desk and laptops.”